Category: Service Disruption

Portal Outage – Resolved

Posted: 25th September 2017 by

Please be advised that our shipping portal is experiencing technical difficulties as of 8:00am this morning (Monday 25 September 2017). This is due to an outage with one of the service providers. The server teams are working on it and we will be advised when the issue has been resolved. We apologise for any inconvenience. […]

Read more...

Categories: Advisory, Service Disruption

DHL – Intermittent Connectivity

Posted: 9th August 2017 by

We are aware of intermittent connectivity issues this morning with DHL Quoting and booking services via our Booking Portal are being impacted, with some quotes / bookings occurring normally and others reporting connectivity issues. Our IT Support have logged various calls and are monitoring the situation.  

Read more...

Categories: DHL, Service Disruption, Service Information

Tags: dhl, service information

Portal Outage – Resolved

Posted: 24th March 2017 by

We’re being advised that our shipping portal is experiencing technical difficulties as of 6:45am this morning (Friday 24 March 2017). This is due to an outage with one of the service providers. The server teams are working on it and we will be advised when the issue has been resolved. We apologise for any inconvenience. […]

Read more...

Categories: Advisory, Service Disruption, Service Information

UPS CampusShip – Intermittent Connectivity

Posted: 22nd February 2017 by

We are aware of an issue logging into UPS CampusShip this morning, which generates an error similar to the following: We have logged a call with UPS IT who have confirmed there is an issue and that they will notify us when the issue is resolved. Our internal monitoring systems are also indiciating issues. UPDATE […]

Read more...

Categories: CampusShip, Service Disruption, Service Information, UPS

UPS Christmas and New Year Holiday Planning 2016-2017

Posted: 21st November 2016 by

The UPS Money Back Guarantee is in effect in accordance with its normal terms throughout the holiday season subject to the following exceptions UPS Express Saver domestic service will extend to 14:00 and the guarantee will apply until 14:00 from 12 to 23 December. For UPS Express Plus, UPS Express and UPS Express Saver packages […]

Read more...

Categories: Advisory, Service Disruption, UPS News